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Spinfellas Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Spinfellas Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By using the website or related services, you confirm that you understand and agree to these terms, together with any policies or game-specific rules shown on the website.
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1. General terms of use
These Terms & Conditions form an agreement between you and Spinfellas Casino in relation to your use of the website, account services and gaming products. They apply to all visitors, account holders and players. Additional rules may apply to particular games, promotions, payment methods or features. Where additional terms are displayed, they should be read together with these Terms & Conditions.
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Spinfellas Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, security needs or the introduction of new services. The updated version will apply from the date it is published, unless a different date is stated. You should check this page regularly. If you do not agree with an updated term, you should stop using the website and follow the account closure process.
You are responsible for making sure that your use of Spinfellas Casino is permitted under the laws that apply to you. The website is intended for eligible players in permitted Australian jurisdictions. Access may not be available everywhere, and Spinfellas Casino may restrict or refuse access where required by law, regulation, technical controls or internal risk procedures.
Eligibility and account registration
You must meet the applicable minimum legal age and any other eligibility requirements before opening or using an account. You must provide information that is accurate, complete and current. Information may be checked at registration, before deposits or withdrawals, during gameplay, or at any other time for compliance and security purposes.
- You must create and use only one personal account unless Spinfellas Casino expressly permits otherwise.
- You must not register an account on behalf of another person or allow another person to use your account.
- You must keep your login details confidential and notify Spinfellas Casino if you suspect unauthorised access.
- You must update your personal details when they change and respond to reasonable verification requests.
- You must not use the website if you are under the applicable legal gambling age, self-excluded, restricted or otherwise not eligible.
Your account is personal to you. You remain responsible for activity carried out through your account, except where you have promptly reported suspected unauthorised use and the issue is being investigated. Spinfellas Casino may suspend or close an account if information is false, incomplete, misleading or cannot be verified.
2. Games, deposits and withdrawals
Games available through Spinfellas Casino are provided subject to the rules and information displayed on the relevant game page. You should review those rules before playing, including information about stakes, outcomes, features and any applicable restrictions. Game results are determined by the relevant approved or authorised game systems, and the result recorded by the website will generally be treated as final, except where a clear technical or operational error is identified.
You should only deposit money that you can afford to lose. Deposits must be made using a payment method that belongs to you or that you are authorised to use. Spinfellas Casino may request evidence of ownership, identity or source of funds before accepting or processing transactions. A payment may be delayed, declined, reversed or returned where this is necessary for security, compliance, technical or operational reasons.
You are responsible for checking transaction details before confirming a deposit or other payment instruction. You should also check your account balance and transaction history regularly. Spinfellas Casino is not responsible for losses caused by incorrect information entered by you, use of an insecure device, failure to protect your login details or use of a payment method without proper authority.
Withdrawals and verification
Withdrawal requests may be subject to account checks, identity verification, anti-money-laundering controls, payment-provider requirements and any applicable game or promotional terms. Spinfellas Casino may ask you to complete verification before a withdrawal is processed. You should provide documents that are genuine, readable, current and relevant to the request.
Where a transaction, account or pattern of play raises a compliance or security concern, Spinfellas Casino may pause activity while enquiries are completed. This does not mean that a concern has been proven. You agree to cooperate with reasonable requests and understand that processing may take as long as necessary to complete required checks. Any fees, restrictions or conditions applying to a payment method will be shown where relevant.
Promotions and bonuses
Promotions, bonuses, free spins and other offers are subject to their own terms. These may include eligibility requirements, expiry dates, wagering or playthrough conditions, game restrictions, maximum values, deposit requirements and limits on participation. The promotional terms should be read before an offer is accepted or used. If promotional terms conflict with these general terms, the promotional terms will apply only to the extent of that conflict.
Spinfellas Casino may withdraw, change or cancel an offer where permitted, including where an offer has been used incorrectly, exploited, duplicated or accessed in breach of its terms. A promotion must not be used to avoid responsible gambling controls or any legal or account restriction.
3. Player responsibilities and prohibited conduct
You agree to use Spinfellas Casino lawfully, honestly and responsibly. You must not interfere with the operation or security of the website, attempt to gain an unfair advantage, or use the services for a purpose that is fraudulent, unlawful or unauthorised.
- Use automated software, bots, scripts or other tools to access, monitor or play games unless expressly authorised.
- Exploit errors, glitches, vulnerabilities or mistakes, or knowingly benefit from an incorrect game result or account balance.
- Use stolen, fraudulent or unauthorised payment details, or assist another person to do so.
- Create duplicate accounts, conceal your identity or provide false information.
- Collude with other players, manipulate gameplay or interfere with the fairness of any game.
- Upload or transmit material that is unlawful, harmful, abusive, threatening, defamatory or designed to disrupt the website.
- Attempt to bypass security, geographic controls, account restrictions, self-exclusion or other protective measures.
- Use the website to launder money, finance unlawful activity or carry out any other prohibited transaction.
If Spinfellas Casino believes that an account has breached these Terms & Conditions, applicable law or a game rule, it may take proportionate action. This may include declining a transaction, removing access to a feature, suspending an account, closing an account, cancelling affected activity or withholding funds where permitted by law and necessary to resolve the issue. Spinfellas Casino may also refer matters to relevant authorities or payment providers where appropriate.
Technical issues and errors
Internet services, devices and software can experience interruptions, delays and errors. Spinfellas Casino does not guarantee that the website or every game will always be available, uninterrupted, secure or free from defects. If a technical issue affects a game, transaction or account balance, you must report it as soon as reasonably possible and avoid continuing to use the affected feature until the issue is resolved.
Where a clear error affects a game, promotion, balance or transaction, Spinfellas Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. Records held in the relevant systems may be used to investigate disputes, subject to applicable privacy and legal requirements.
4. Responsible gambling, privacy and legal information
Responsible gambling
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play, take regular breaks and never gamble with money needed for everyday expenses. Do not play when affected by alcohol, drugs, strong emotions or pressure from other people.
- Set personal deposit, spending or session limits where these tools are available.
- Consider a timeout or account closure if gambling is no longer enjoyable or manageable.
- Do not chase losses or increase stakes because of a previous result.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- Tell Spinfellas Casino if you need help accessing available safer gambling tools.
Self-exclusion or account closure requests may be subject to the process shown on the website. You must not attempt to open another account or use another person's account during a restriction or self-exclusion period. Responsible gambling controls are intended to support safer play, but you remain responsible for deciding whether to gamble and how much to spend.
Privacy and communications
Personal information is handled in accordance with the Spinfellas Casino Privacy Policy and applicable Australian privacy requirements. Information may be collected and used for account administration, identity verification, payments, customer support, security, responsible gambling, fraud prevention, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed and what rights may apply.
By maintaining an account, you may receive service-related communications, including messages about security, transactions, account activity or changes to these terms. Marketing communications will be managed in accordance with applicable requirements and available preferences. You are responsible for ensuring that the contact information associated with your account remains current.
Liability, complaints and governing requirements
Nothing in these Terms & Conditions excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. Subject to that limitation, Spinfellas Casino is not responsible for loss caused by events outside its reasonable control, misuse of the website, inaccurate information supplied by you, unauthorised account access resulting from your failure to protect credentials, or interruptions caused by networks, devices or third-party services.
If you have a question or complaint, please use the available support or complaints process shown on the website and provide enough information for the matter to be investigated. Spinfellas Casino may request account details, transaction information, dates, screenshots or other relevant evidence. You should allow reasonable time for a review and cooperate with any follow-up questions.
These Terms & Conditions are intended to operate consistently with applicable Australian law and regulatory requirements. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. By continuing to use Spinfellas Casino after reviewing these terms, you confirm your acceptance of the rules that apply to your use of the website.
