Responsible Gaming

Spinfellas Casino is committed to promoting a safer and more informed gambling environment. Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Before you play, consider whether gambling is suitable for you, set clear limits and only spend what you can comfortably afford to lose.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment, and outcomes are determined by chance or by the rules of the game. Previous results do not predict future results. A win does not mean that another win is more likely, and a loss does not mean that a win is due. Avoid systems or strategies that claim to remove the risk of losing.

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Only gamble with money that is available after your essential costs have been paid. Do not use money set aside for rent, bills, food, education, debt repayments or other important commitments. You should also avoid gambling with borrowed money, credit intended for another purpose or money that belongs to someone else.

Decide how much time and money you can spend before you begin.
Treat gambling expenditure as an entertainment cost, not an investment.
Keep track of your deposits, bets and losses.
Take regular breaks and avoid playing when you are tired, upset, stressed or affected by alcohol or other substances.
Never chase losses by increasing your bets or playing for longer.
Do not gamble to escape personal, financial or emotional problems.
Make sure your gambling does not affect work, study, relationships or daily responsibilities.

It can help to discuss your gambling boundaries with someone you trust. An independent view from a partner, friend or family member may make it easier to notice changes in your behaviour and keep your plans on track. If you are uncertain whether gambling is suitable for you, do not play until you have considered your circumstances carefully or obtained independent advice.

Tools to help you stay in control

Spinfellas Casino may provide account and play-management features designed to help you manage your gambling. Depending on the feature, these controls may allow you to set deposit, wagering or loss limits, establish session reminders, take a temporary break or request account closure. Available features, conditions and processing arrangements may vary, so review the information presented in your account before selecting a control.

Set a budget before playing

Choose a maximum amount that you can afford to lose over a day, week or other period. Consider setting a separate time limit. A limit should be realistic and should not be increased simply because you have lost money or want to continue playing. Once a limit has been reached, stop playing and wait until the relevant period has ended. Keeping a personal record of deposits, withdrawals, bets and losses can help you understand your actual spending.

Use breaks and self-exclusion

A temporary break can be useful when you want to pause gambling for a defined period. If you believe that you cannot control your gambling, account closure or self-exclusion may be more appropriate. Self-exclusion is a voluntary request to prevent or restrict access to gambling services for a chosen period or until further notice, subject to the available process and applicable conditions.

If you ask for an account restriction or closure because of gambling concerns, do not create another account or use another person’s account to continue playing. You should also avoid asking another person to place bets for you. Account controls work best when they are supported by your own decision to stop or reduce gambling.

Keep your account secure

Your account should only be used by you. Do not share passwords, payment details or access with another person. Keeping your account private can help you monitor your gambling and prevent someone else from placing bets using your funds. If you believe another person has accessed your account, stop using it and seek assistance through the available support process.

Recognising gambling harm

Gambling harm can develop gradually, and it may affect finances, mental health, physical health, relationships and work. You do not need to wait for a serious crisis before asking for help. If gambling is causing concern for you or someone close to you, consider taking a break and speaking with a qualified support service.

Possible warning signs

Spending more time or money gambling than you intended.
Trying to win back money after losing it.
Increasing bet sizes to experience the same excitement.
Feeling restless, irritable or anxious when trying to stop.
Hiding gambling activity, losses or transactions from other people.
Borrowing money, selling belongings or missing payments to fund gambling.
Neglecting work, study, family, friends or other responsibilities.
Gambling to cope with sadness, stress, loneliness or other difficult feelings.
Making repeated unsuccessful attempts to reduce or stop gambling.
Feeling guilt, shame or distress after gambling.

If any of these signs apply, stop and review your gambling. Consider using an account break, restriction or closure, and seek independent assistance. A support service can help you understand what is happening and develop practical steps without judgement. You can also speak with a trusted person who may help you maintain boundaries and recognise changes in your behaviour.

If gambling has affected your household budget, make a clear list of essential expenses and outstanding commitments. Avoid taking further credit to cover gambling losses. A financial counsellor may be able to help you understand your options and organise practical next steps.

If you are in immediate danger, feel unable to keep yourself safe or are experiencing a mental health emergency, contact emergency services in Australia or attend the nearest emergency department. Gambling support is not a substitute for urgent medical or emergency assistance.

Support and safer-play information

Free and confidential gambling support is available to people in Australia, including players, family members and friends affected by someone else’s gambling. You can contact an independent gambling-help service in your state or territory, speak with your doctor or counsellor, or use recognised Australian online support resources. These services can provide information, counselling, financial guidance and help with making a plan to reduce or stop gambling.

You may also wish to speak with a financial counsellor if gambling has affected your income, debts or household budget. A financial counsellor can help you understand your options and organise practical next steps. Consider asking your bank or payment provider whether they offer gambling transaction blocks or other spending controls.

Our approach

We encourage players to use available safer-gambling tools and to make decisions based on their own circumstances. We may apply account checks, restrictions or other measures where required by applicable rules, our policies or concerns about account activity. These measures cannot remove all gambling risk, so personal limits and informed choices remain important.

Spinfellas Casino does not provide financial, medical or psychological advice. Information on this page is general and is intended to encourage safer choices. If you are unsure whether gambling is appropriate for you, do not play until you have obtained independent advice.

Before you play

Check that you meet the applicable minimum age and eligibility requirements.
Set a spending and time limit before opening a game.
Confirm that essential bills and financial commitments are covered.
Choose a break or account restriction if you feel your gambling is becoming difficult to manage.
Do not chase losses or rely on gambling to improve your financial position.
Seek independent support early if gambling is affecting your wellbeing, finances or relationships.

Responsible gambling is a shared responsibility. By planning ahead, paying attention to your behaviour and asking for help early, you can make more informed decisions about whether and how you play. A pause is always available, and asking for support is a sensible step rather than a failure.