Betting Rules

These Betting Rules explain the general terms that apply when you place bets or play games through Spinfellas Casino. They should be read together with our Terms and Conditions, Privacy Policy and Responsible Gaming information. By opening an account, depositing funds or placing a bet, you confirm that you understand and accept the rules that apply to your use of the website and its games.

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General betting conditions

Spinfellas Casino provides access to online casino games and related betting services in accordance with the rules, conditions and legal requirements that apply to the service. You must be legally permitted to use online gambling services in your location and must meet the minimum age requirement that applies to you. You are responsible for checking whether online gambling is lawful where you are located before using the website.

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You may only use your own account and your own approved payment methods. An account must not be shared, sold, transferred or used by another person. You must provide accurate, current and complete information when registering and must update that information if it changes. Spinfellas Casino may ask for documents or other information to verify your identity, age, address, source of funds or account activity.

A bet is generally treated as accepted when it has been recorded by the website and appears in your account or betting history. Until that point, a selection may not have been accepted. You should check the details of each bet, including the game, stake and selected options, before confirming it. Once accepted, a bet normally cannot be changed or cancelled unless the applicable game rules or the website expressly allow this.

Do not place a bet if you are unsure about the selection, stake or applicable rules.
Check that your account balance and betting history accurately reflect your activity.
Keep your login details confidential and notify the website if you suspect unauthorised access.
Do not use the service while affected by alcohol, drugs or any other substance that may impair your judgement.
Do not attempt to manipulate, interfere with or gain an unfair advantage over the website or its games.

You are responsible for reviewing the rules displayed for the particular game before playing. Individual games may have their own instructions covering eligible bets, minimum or maximum stakes, winning combinations, bonus features, rounds, interruptions and settlement. If a game-specific rule conflicts with a general statement, the rule shown for that game will generally apply to the relevant play.

Game results and settlement

Game results are determined by the relevant game system, software or approved random number generation process. Results are not affected by previous wins or losses, the amount in your account, the time of play or the identity of the player. Unless a game rule states otherwise, every round is treated as a separate event.

A result is settled according to the rules displayed for the game at the time the bet is accepted. Where a game involves a draw, wheel, cards, reels, numbers or another random event, the outcome generated by the game system will be used for settlement. Results shown in your account or game history should be checked promptly and retained for your records.

Errors, interruptions and technical events

Technical interruptions can occur because of maintenance, network problems, device failures, software errors or other events outside reasonable control. If a game or bet is interrupted, the outcome may be determined using the recorded game data and the applicable rules. A completed game round will not normally be replayed simply because the result was not displayed correctly on your device.

Where a clear technical, pricing, display or processing error affects a bet, Spinfellas Casino may take reasonable steps to correct the error. This may include voiding an affected bet, correcting an incorrectly credited amount or restoring the position that applied before the error. If an error results in funds being credited to your account incorrectly, those funds must not be withdrawn or used. The website may recover or reverse an incorrect credit in accordance with its terms.

If there is a dispute about a bet, the records held by the website will generally be used to establish what was submitted, accepted and settled. You should contact the website through the available support channel as soon as possible if you believe a result, balance or transaction is incorrect. Do not attempt to resolve an issue by creating duplicate accounts or repeatedly submitting the same bet.

Voided or cancelled play

A bet or game round may be voided where required by the game rules, applicable law, a security review or a material technical problem. When a bet is voided, the stake will generally be returned unless another outcome is required by the relevant rules or legal obligations. Any related winnings may be removed where the original bet was not validly accepted or settled.

Payments, balances and withdrawals

You may only deposit and withdraw funds using payment methods made available through your account and approved for your use. Payment methods must normally be held in your name. Spinfellas Casino may delay, reject or reverse a transaction where verification is incomplete, a payment is not authorised, the method is not supported, the account is restricted or the transaction may breach legal, security or anti-money-laundering requirements.

Your account balance is an electronic record of funds associated with your account. It is your responsibility to check deposits, bets, winnings, withdrawals, adjustments and any applicable charges shown in your account history. A displayed balance may be adjusted if a transaction is reversed, a payment fails, an error is corrected or an amount was credited incorrectly.

Before a withdrawal can be processed, the website may need to confirm your identity, payment ownership, account details and compliance with the applicable rules. Additional checks may be required where activity is unusual or information is incomplete. Processing time can vary according to the payment method, verification requirements and external payment providers. Any withdrawal conditions that apply will be shown in the relevant account or payment information.

Use a payment method that is authorised for your account and registered in your name.
Make sure your personal and payment details are accurate before submitting a transaction.
Review your account history after deposits, withdrawals and significant betting activity.
Keep documents requested for verification clear, valid and up to date.
Contact support through the available website channel if a transaction appears incorrect or unauthorised.

You must not use the website to deposit or withdraw money for another person, to move funds between unrelated accounts, or for any unlawful purpose. Spinfellas Casino may monitor transactions and account activity to protect players, prevent fraud and comply with applicable obligations. Restrictions may remain in place while a review is conducted.

Account security and responsible play

You are responsible for protecting your username, password, device and account access. Choose a strong password, do not reuse it on other services and log out when using a shared device. Spinfellas Casino will not normally be responsible for activity carried out through your account where you have failed to keep your credentials secure, unless applicable law provides otherwise.

Online gambling should be treated as entertainment, not as a way to earn income or recover losses. Set limits that suit your circumstances and only gamble with money you can afford to lose. Never chase losses by increasing stakes, borrowing money or continuing to play for longer than planned.

Practical ways to stay in control

Set a personal budget for gambling and stop when that budget is reached.
Set time limits and take regular breaks from play.
Avoid gambling when upset, tired, stressed or under the influence of alcohol or drugs.
Do not treat wins as guaranteed income or losses as something that must be won back.
Use available deposit, wager, loss or session controls where offered.
Consider a temporary break or self-exclusion if gambling is no longer enjoyable or feels difficult to control.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you believe that you or someone close to you may be experiencing gambling harm, stop playing and use the responsible gaming information available on the website. You can also seek help from an appropriate Australian counselling or support service. If you are in immediate danger or experiencing a personal crisis, contact emergency services or a qualified health professional.

Rule changes and acceptance

These Betting Rules may be updated to reflect changes to the games, website, legal requirements, security processes or responsible gambling practices. The current version will apply to activity undertaken after it is published, unless a different application is required by law. By continuing to use Spinfellas Casino after an update, you acknowledge the revised rules. If you do not agree with them, you should stop using the website and follow the available account closure process.